Reservations & Payments

  • Reservations made more than 60 days prior to arrival require a 50% deposit at time of booking, with the balance due 60 days prior to arrival.
  • Reservations made less than 60 days prior to arrival require payment in full to confirm.
  • Holiday reservations from December 21, 2022 to January 3, 2023 must be paid in full by June 1, 2022.
  • Holiday reservations from December 22, 2023 to January 2, 2024, must be paid in full by June 1, 2023.
  • All payments are non-refundable.
  • Upon confirming your reservation with a non-refundable deposit, you will receive a confirmation letter indicating the arrival/departure dates, rent due and the Terms and Conditions.
  • Payments can be made by calling 1-800-518-0831 or by booking online through our website. Please do not email credit card information.
  • Tulemar Resort accepts the following credit cards: MasterCard, Visa, Discover and American Express.
  • Wire transfers can be made into our US account or our Costa Rica account. For account information call 1-800-518-0831.

Hotel Policies

  • Check-in is at 3:00 PM and check-out is at 11:00 AM.
  • Unless otherwise stated, rates are in $USD, per villa per night.
  • Rates do not include 13% VAT or 4.5% Tulemar Fee (17.5% total).
  • Rates are subject to change without notice.
  • $30 for each additional adult (individuals 11 and older) per unit per night, plus VAT and Tulemar Fee.
  • Children 10 years and under accompanied by an adult are free.
  • Pets are not allowed.
  • The Tulemar Resort Hotel and Tulemar Bungalows & Villas is not liable for any injuries, accidents, theft or misfortune that may befall the client during their stay.
  • Questions or complaints regarding the reserved property(s) must be directed to the on-site property staff and/or management.

Smoking Policy

  • Tulemar Resort is a non-smoking environment as mandated by Costa Rican law (No. 9028).
  • Please refrain from smoking in public areas and in your unit.
  • A $300 fine will be charged at check-out if you smoke in your unit or are reported smoking around any of the rooms or buildings.

Privacy Policy

The Tulemar Resort Hotel respects your privacy, and will never share your personal information with a 3rd party.
View our complete privacy policy »