Tulemar Resort guarantees to provide the lowest bookable rate for room reservations available to the general public on the Internet, subject to the following terms and conditions:
If you find a publicly available and immediately bookable room-only rate on the Internet for Tulemar Resort (“Competing Rate”) that is lower than the room rate available for the same reservation on www.tulemarresort.com (i.e., same type of room, same number of guests, same dates of stay and same length of stay), then prior to or within 24 hours of booking the reservation, please email [email protected] or call 1- 800-518-0831 (or 001-630-337-1622 if calling from outside North America).
Once we confirm the availability of the Competing Rate, subject to room availability, Tulemar Resort agrees to match the Competing Rate for the same reservation.
- This Guarantee does not apply to unpublished, negotiated rates with corporations, travel agencies, groups, associations or other rates that are specifically agreed upon by Tulemar Resort and a specified and limited group, and are not publicly available. It also does not apply to packaged rates (that include taxes, service charges, meals, coupons, parking, services and/or other amenities).
- This Guarantee applies only to the room rate for the duration of the reservation and does not apply to taxes, gratuities, guest incidental charges, food and beverage charges, resort fees, and any other fees or charges that you may incur during your stay.
- This Guarantee is subject to change or revocation at any time.