{"id":2775,"date":"2012-01-18T00:46:03","date_gmt":"2012-01-18T00:46:03","guid":{"rendered":"http:\/\/wp.buenavistaluxuryvillas.com\/?page_id=97"},"modified":"2023-01-26T00:10:29","modified_gmt":"2023-01-26T00:10:29","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.tulemarresort.com\/about-us\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
Tulemar Resort reservation representative can arrange for ground transportation. This is private transportation for just you and your traveling companions. The ride is approximately 2 1\/2 hours. Please contact Tulemar Resort for current pricing.<\/p>\n
Commercial Flights: from San Jose to Quepos, approximately a 25-minute flight. This flight can be booked directly at www.flysansa.com<\/a> or www.natureair.com<\/a>. Tulemar Resort staff can then arrange for ground transportation from the Quepos airport to the property. (Approximately a 10-15 minute drive) Tulemar Resort reservation staff can also book private charter flights for parties of up to 18 people. Please contact Tulemar Resort for current pricing.<\/p>\n Renting a vehicle: There are several car rental establishments at the San Jose airport in which to rent a vehicle. Please note that if you are not familiar with the roads in Costa Rica, self-driving may take over 3 hours. The roads are well-paved and easy to navigate.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]\n Visit Restaurants Page<\/a>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How far is the exclusive Tulemar Beach?” tab_id=”1517444431839-0b65749c-822d”][vc_column_text]The Tulemar Beach is at the bottom of the hill within the Tulemar Gardens Condominium property. The walk from the top of the hill to the beach is approximately 15 minutes depending on your physical ability. It is a steep incline so the return walk would be about 25 minutes back to the main gate. For your convenience, Tulemar Resort has a courtesy van that will transport you to any location within the Tulemar Gardens Condominium property, this is a free service for all guests.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How far is the Manuel Antonio public beach?” tab_id=”1517444456936-45b142e0-935a”][vc_column_text]The Manuel Antonio public beach is approximately a 10-minute taxi ride from Tulemar Resort. You can request that your concierge have a taxi pick you up on the property to take you to the beach. Return taxis are readily available.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How far is the Manuel Antonio National Park?” tab_id=”1517444484758-35b00990-85d8″][vc_column_text]The Manuel Antonio National Park is adjacent to the public beach. The Manuel Antonio public beach is approximately a 10-minute taxi ride from Tulemar Resort. You can request that your concierge have a taxi pick you up on the property to take you to the beach. Return taxis are readily available. If you prefer, you can set up a tour of the Manuel Antonio National Park, which will include transportation.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What is there to do in the area?” tab_id=”1517444506648-7cd7c94c-601c”][vc_column_text css=”.vc_custom_1674691270627{margin-bottom: 0px !important;}”]There are a wide variety of activities for all ages. Please view the \u201cActivities\u201d tab on our site for full details of tours and in-unit spa services available. Check with your concierges for local celebrations and festivals that may be going on during your stay. [\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]\n At the time of check out, you will be presented with a Guest Services summary to review your charges that are received by the time of your check out. Please note that phone charges and last-minute Villa charges may not be available at the time of your checkout and will be processed separately.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Does Tulemar Resort offer a concierge service?” tab_id=”1517444678654-409aa7d8-f4f1″][vc_column_text css=”.vc_custom_1674691517438{margin-bottom: 0px !important;}”]Yes, Tulemar Resort concierges are on staff from 6am \u2013 10pm to assist you with all your vacation needs.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Does Tulemar Resort offer daily maid service?” tab_id=”1517444708441-b421943a-2c8c”][vc_column_text]Yes.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What is there to do in the Manuel Antonio\/Quepos area?” tab_id=”1517444727475-7b2b695e-e96b”][vc_column_text]Click here <\/a>for more information.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]\n U.S. dollars and travelers\u2019 checks can be exchanged in banks between 9:00am and 3:00 pm Monday thru Friday. You will need to bring your passport with you to change currency. Major credit cards are accepted at most restaurants throughout the country. ATMs are available Manuel Antonio and there are two conveniently located across the street from the property, at the Promerica Bank complex and Banco de Costa Rica. These ATMs dispenses both Costa Rica Colones and U.S. Dollars.<\/p>\n Most independent guides and tours only accept cash.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Are there washer\/dryers in the villas?” tab_id=”1517444802067-a914a8e0-e5c0″][vc_column_text]There are washer\/dryers in the Tulemar Casas only.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do you offer a laundry service for guest Items?” tab_id=”1517445093432-ade6d091-a00a”][vc_column_text css=”.vc_custom_1674691786915{margin-bottom: 0px !important;}”]No, a laundering service for guest items is not available at the Tulemar Resort Hotel. Many of our larger 2-, 3- and 4-bedroom units have washers and dryers though. Please contact us for details.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do I need an adapter for electricity?” tab_id=”1517445092578-af406cb5-d352″][vc_column_text]The electrical outlets in Costa Rica are 110V, the same as in the U.S.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do all bathrooms have hair dryers?” tab_id=”1517445089001-54137df3-5288″][vc_column_text]Yes, each bathroom has its own hair dryer.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Is clothing optional at Tulemar Beach?” tab_id=”1517444791942-5e940a93-01c6″][vc_column_text]The Tulemar Beach is not clothing optional. To adhere to the Costa Rican law, all guests must wear swimwear at the beach and while in the ocean.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What if I leave belongings on property?” tab_id=”1517445108629-9dfebd1f-ab69″][vc_column_text css=”.vc_custom_1674691828222{margin-bottom: 0px !important;}”]If you forget something on site, we can get them back to you within approximately one month. There is a $50 fee for this service plus the cost of shipping. When you contact us regarding your lost item, we will require the shipping address and credit card information for payment.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":" [vc_row][vc_column][vc_column_text] Reserving a Villa [\/vc_column_text][vc_tta_accordion shape=”square” color=”white” active_section=”1″][vc_tta_section title=”What are your rates?” tab_id=”1517443836704-513fed85-71e0″][vc_column_text css=”.vc_custom_1645302262652{margin-bottom: 0px !important;}”]Please see our Rates page for complete details on our nightly rates and reservation policies.[\/vc_column_text][\/vc_tta_section][vc_tta_section […]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":130,"menu_order":12,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"folder":[],"acf":[],"yoast_head":"\nProperty\/Manuel Antonio Information<\/h3>\n[\/vc_column_text][vc_tta_accordion shape=”square” color=”white” active_section=”1″][vc_tta_section title=”Once I get to Tulemar Resort, where do I go to check in?” tab_id=”1517444096563-64f2523a-c82e”][vc_column_text]Upon arrival, you will give the representative at the main Tulemar Gardens Condominium gatehouse your name. He\/she will direct you to the Reception area, where you will be met by one of the Tulemar Resort concierges. At this point, you will complete the proper check in forms and put a credit card on file for incidentals on property. He\/she will process your check in and escort you to your villa to familiarize you with your unit. Our driver and\/or concierge will also assist you with transporting your bags to your unit.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Are there restaurants close by?” tab_id=”1517444309646-fa1867c0-d7bc”][vc_column_text css=”.vc_custom_1674691235362{margin-bottom: 0px !important;}”]Tulemar Resort offers breakfast, lunch, dinner, and full bar services at Tule Cafe our on-site restaurant. Tule Caf\u00e9 and Victoria\u2019s Restaurant also offer various room services. In addition to our services, there are many restaurants in close walking distance and\/or a short taxi ride from the property.<\/p>\n
Vacationing at Tulemar Resort<\/h3>\n[\/vc_column_text][vc_tta_accordion shape=”square” color=”white” active_section=”1″][vc_tta_section title=”Do you require a credit card on file at check in?” tab_id=”1517444535826-88d128ca-ce27″][vc_column_text]We do require a credit card on file at check in and you cannot check in with out this information. Even if you do not plan on charging anything to your villa, we require this for any potential damage or breakage to items that may occur in your villa during your stay.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Are any meals included with my stay?” tab_id=”1517444600690-57da5e77-1545″][vc_column_text]No, no meals are included with your rental rates.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can I charge items to my villa?” tab_id=”1517444633684-f38f7415-51e9″][vc_column_text css=”.vc_custom_1674691493745{margin-bottom: 0px !important;}”]Yes, you could charge the following items to your villa:<\/p>\n
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General\/Other<\/h3>\n[\/vc_column_text][vc_tta_accordion shape=”square” color=”white” active_section=”1″][vc_tta_section title=”Is there internet service available on the property?” tab_id=”1517444797330-502fcd31-e391″][vc_column_text css=”.vc_custom_1674691667071{margin-bottom: 0px !important;}”]Tulemar Resort offers free WIFI from all units and all pools.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Is there a phone number I can leave with family members?” tab_id=”1517444795663-ca4182b4-209d”][vc_column_text]The phone number to the main switchboard within the Tulemar Resort is: 011-506-2777-9121. The caller would need to know your villa number, which will be assigned to you at check in. Once they have this number, they would simply dial it in when the recorded message picks up. They could also select \u201c0\u201d to speak with an operator to ask for you by the last name that the reservation is under.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Will my cell phone work in Costa Rica?” tab_id=”1517444793819-53e129a4-375a”][vc_column_text]You will have to check with your cell phone provider.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do I need to bring towels?” tab_id=”1517444558906-edfb81ce-97d6″][vc_column_text]No, you do not need to bring towels. Tulemar Resort provides in unit towels, pool towels and beach towels to guests.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Are there safes in the units?” tab_id=”1517444793685-91d31131-d0a8″][vc_column_text]Yes, each bedroom has its own safe. You set the safe with your own personal identification number.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What happens if I should become ill during my stay?” tab_id=”1517444793538-5994021a-4568″][vc_column_text]Tulemar Resort works with an independent medical doctor in Manuel Antonio who is available on a 24-hour basis and will come to your villa. He charges approximately $150 for a visit and will provide a bill, which should be accepted by most medical insurance companies. There is also a hospital in Quepos for more serious issues.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Does my villa have a phone?” tab_id=”1517444793380-5bc844a6-ada3″][vc_column_text]Yes, there is a phone in your villa with an answering machine. Local and international dialing instructions are posted in unit.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What are the standard tipping procedures in Costa Rica?” tab_id=”1517444792740-22726919-897c”][vc_column_text]A 10% service charge is usually added to your restaurant bill. Gratuities are not included for drivers, maids, guides or other staff but are customary and left to your discretion as an individual expression of appreciation. $1.00 to $5.00 per person a day depending on the level of service. Tip luggage handlers $1.00 per bag and maids from $1.00 \u2013 $3.00 per day per room.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do I need to exchange money to Costa Rican Colones?” tab_id=”1517444803654-1be72f09-7146″][vc_column_text css=”.vc_custom_1674691707817{margin-bottom: 0px !important;}”]The official currency of Costa Rica is the Colon, but U.S. dollars are widely accepted. If you have denominations of $20 or less, most, if not all places, including taxis, will take the U.S. dollars and will give you change in Costa Rica Colones. If you only have high denomination bills, you may need to go to the bank.<\/p>\n