When will I see additional charges on my credit card after check out?

Upon check out you will receive a guest summary report for charges you have incurred while vacationing at Tulemar Resort. This initial charge will be processed at time of check out. Post check out charges, those that were not available at time of check out will be charged separately, approximately 1 to 2 days after check out. Please note that these charges will appear on your credit card statement as Sunset Villas of Manuel Antonio. If you should need to question a charge, contact our Reservations Department at 800-518-0831 (US toll free) or 001-630-239-1642 or via e-mail at [email protected].

Can you guarantee the view from my villa?

We will accept requests on views for your rental; however, we cannot guarantee all requests will be met. We do our best to honor all requests and requests are accepted on a first come, first served basis. Please note that the Select Villas Standard Rooms all have jungle with partial ocean views.

Can you guarantee the bedding in my villa?

We will accept requests on bedding configurations for your rental; however, we cannot guarantee all requests will be met. We do our best to honor all requests and requests are accepted on a first come, first served basis.

Is there a minimum stay required?

The only time of the year that there is a minimum stay required is during the December/January holiday season, at which time the minimum stay is 7 nights. Please see the rates page to see the dates for the current year.

Can I charge my reservation on several different credit cards?

We understand that many times several families or individuals are sharing rental units. For that reason, we will accept multiple credit card payments on any reservation. It is important the individual calling in with their credit card information provide the reservations department with the reservation number (when assigned) and the dollar amount that they will be paying. All payments are non-refundable. Charges will appear as “Luxury Destinations Management Partners” on your credit card statement.